1. General Terms
By engaging with Levi Painting, its advertisements, quotations, or services, customers agree to be bound by these Terms & Conditions. Levi Painting reserves the right to modify, update, or withdraw any offers, promotions, or pricing at any time without notice. Engagement with promotional material does not constitute a binding agreement until a site inspection or consultation has been completed and a formal quote has been issued.
2. Offers & Promotions
All promotional offers advertised via Meta (Facebook & Instagram) or any other platform are limited-time, subject to availability, and may be modified or withdrawn without notice.
Example promotions include:
Whole House Painting from $4,999 – On-Time Guarantee
Roof Painting from $2,222 – Premium Dulux Finish
All prices and inclusions in promotions are indicative only and subject to inspection. Levi Painting is not responsible for any misunderstanding or assumptions based on promotional content.
3. Site Inspection & Pricing
Final pricing is confirmed only after an on-site inspection or consultation.
Factors that affect pricing include, but are not limited to:
Property size and surface area to be painted
The condition of the existing surfaces
Complexity of preparation and accessibility of the property
Selection of paint brands, finishes, and colours
Any additional services requested
Customers acknowledge that pricing in ads is an estimate and may not reflect the final cost.
4. Booking, Deposits & Payment
A deposit may be required to secure a booking and allocate materials or labour. Deposit amounts and the balance payment schedule will be clearly outlined in the formal quote or invoice. Deposits are non-refundable unless Levi Painting is unable to deliver the agreed-upon
service. Final payment is due upon completion unless otherwise agreed in writing. Late payments may incur administrative charges or interest.
5. Scheduling and Completion Timeframes
All start dates, scheduling windows, and completion timeframes provided by Levi Painting — including any estimates referenced in advertisements, quotations, discussions, or promotional material — are approximate estimates only and are not guaranteed completion dates.
Project timelines may change due to factors including but not limited to:
weather conditions
acts of God or natural events
illness or staff availability
site access restrictions
site conditions or property complexity
preparation requirements or previously undiscovered surface issues
additional work requested by the client
delays caused by the client or third parties
material shortages or supplier delays
subcontractor availability
safety requirements
regulatory or compliance requirements
any other unforeseen circumstances beyond the reasonable control of Levi Painting.
Levi Painting will make reasonable efforts to complete works within estimated timeframes; however, the Client acknowledges that project duration may vary depending on the circumstances of each property and job.
Delays resulting from the above factors do not constitute a breach of contract, and Levi Painting will not be liable for any loss, inconvenience, or damages arising from such delays.
6. Service Limitations
Levi Painting provides residential painting services only.
Services do not include:
Structural repairs or work outside the scope of painting
Electrical, plumbing, or carpentry services
Work not listed in the formal quote
Any additional services requested outside the original scope will require a separate quote and written approval.
7. Liability & Warranty
Levi Painting is not liable for pre-existing property damage, hidden issues, or unrealistic expectations not outlined in the quote. The business is not responsible for indirect, incidental, or consequential damages, including delays due to weather, site access, or third-party
interference.
All services are provided ‘as is’ unless otherwise specified in writing. Warranties apply only to workmanship and materials specified in the formal quote and do not cover:
Normal wear and tear or improper maintenance
Damage from external factors such as weather, structural issues, or misuse
Performance beyond manufacturer warranties for paints or materials
8. Consumer Rights & Dispute Resolution
These Terms & Conditions do not override any rights under Australian Consumer Law. In the event of a dispute, both parties agree to first attempt to resolve the issue amicably before considering legal action. All disputes will be governed by the relevant laws and jurisdiction of
Australia.
By requesting a quote, booking a job, or otherwise engaging with Levi Painting, customers confirm they have read, understood, and agreed to these Terms & Conditions.